Customer Care

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Shipping

Free worldwide delivery is available on all orders over £350 with the delivery times stated below.

Zone Delivery time Cut off time Carrier
London Zone 1-2 Same day delivery 3pm (BST) Addison Lee
UK Mainland

Next day delivery

3pm (BST)

DHL
Europe

1-2 day delivery

2pm (BST)

Fedex
USA

1-2 day delivery

2pm (BST)

Fedex
Rest of World

2-3 day delivery

2pm (BST)

Fedex

 

All orders placed after the cut off time will be shipped the next working day.

Please note at this time we are not able to deliver to Russia and China.

UK VAT is charged on all products shipped within mainland Europe and the UK.

For all other countries, VAT will be deducted at checkout. You will be required to pay any applicable VAT, taxes or charges required by your country of import. Please contact your local Customs Office for further information about duties and charges. Carolina Bucci UK will not be liable for these charges.  

You may be required to provide identification information by the Customs office of your country on import. US customers may be required to provide an identification number to US Customs. Please contact your local customs office for more details on the import information required by your country of import.

For any queries regarding delivery terms and charges, please contact our Customer Service team at customerservice@carolinabucci.com.